Reporting an issue

Reporting a Pothole

Potholes on the highways are the responsibilty of Shropshire Council (unless they are on the main trunk roads – then they are the responsibility of Highways England). Potholes are to be reported directly to Shropshire Council via the following link:

https://www.shropshire.gov.uk/roads-and-highways/highways-maintenance/pothole-maintenance-and-repair/

Reporting a signage issue

Signs on the highways are the responsibilty of Shropshire Council (unless they are on the main trunk roads – then they are the responsibility of Highways England). Issues are to be reported directly to Shropshire Council via the following link:

https://my.shropshire.gov.uk/masterlogin/?category=824f785b-9112-e911-a981-00224800ce20&redirecturl=https://my.shropshire.gov.uk%2FAccount%2FLogin%2FExternalLogin%26returnUrl%3D%2Fsupport%2Fcreate-barrier-case&provider=https://myshropshire.b2clogin.com/tfp/45ad53d5-1755-480f-a392-76b74c7241dd/b2c_1_signupandin/v2.0/

Reporting Flooding

Flooding issues on the highways are the responsibilty of Shropshire Council. Flooding issues on the Highways are to be reported directly to Shropshire Council via the following link:

https://my.shropshire.gov.uk/masterlogin/?category=a6a4f7d1-431a-e911-a984-00224800bb9b&redirecturl=https://my.shropshire.gov.uk%2FAccount%2FLogin%2FExternalLogin%26returnUrl%3D%2Fsupport%2Fcreate-highway-flooding-case&provider=https://myshropshire.b2clogin.com/tfp/45ad53d5-1755-480f-a392-76b74c7241dd/b2c_1_signupandin/v2.0/

Further details about the highways issues you can report to Shropshire Council, via the portal, can be found at: https://www.shropshire.gov.uk/roads-and-highways/report-a-highways-fault-or-concern/

Reporting Fly Tipping, Dog Fouling, Anti-Social Behaviour and Planning Issues

All these issues are Shropshire Council’s responsibility. The following link gives details of how to report these issues (and other similar issues) via the portal:

https://shropshire.gov.uk/report/

Reporting a Streetlight Issue

The majority of the streetlights in Whittington Parish belong to the Parish Council. To report an issue please email: clerk@whittingtonpc.com and provide the following details:

Where exactly the light is (giving as much detail as possible)
What the issue is with the light

Are are a few lights in the Parish that are the responsibility of Star Housing and Shropshire Council. When reporting a light, the Clerk will advise who owns the light and if it is not the Parish Council, we will pass on the details of the issue to the relevant organisation.

Reporting a Police Matter

Not sure if it is a police matter? Maybe it is an issue to be reported to Shropshire Council or the Parish Council.

To help people contact the right service first time, there are a number of pages on the West Mercia Police website which advise who the best agency is to speak to on issues including fly-tipping, noise complaints and parking, as well as reporting abuse on social media.

https://www.westmercia.police.uk/police-forces/west-mercia-police/areas/west-mercia/campaigns/campaigns/2019/make-the-right-call/